Teams Phone licences: money leaking versus a tiered, costed reclaim list
Before: Teams Phone licences sit on disabled accounts and users who never call, billing every month. After: a read-only report tiers each by how reclaimable it is and routes it to the manager.
Ketan Kamble
BEFORE · $ LEAKING MONTHLY
AFTER · TIERED & COSTED
STEP 1 · ASSIGNED, BILLING
USER · TEAMS PHONE LICENCE
Status: Assigned
≈ $8 / month
STEP 2 · NEVER ACTUALLY USED
THE RECLAIM SIGNALS
account disabled · no number · 94 days, no call
still billing
STEP 3 · IT ADDS UP
$1,096 / mo
137 licences never dialled
climbing, every month
money leaving the building, monthly
▶ Report-TeamsPhoneLicenses.ps1
read-only → tier by usage → join to manager
TIER 1 · SAFE TO REVIEW
ROUTED
disabled · no number · no calls · ≈ $1,096/mo
each row → the user’s manager
MANAGER
assigned vs actually used —
evidence, not a guess
Pause