BEFORE · MAA ALONE
AFTER · + READ-ONLY DOORBELL
Multi Admin Approval
Tenant administration · Received requests
Device wipe
WIN-4F2A · @contoso
z z z
⌛ 04:12:07
still pending — nobody's watching
Admin not in the portal
🔔 READ-ONLY WATCHER
➜
Multi Admin Approval
same request · now watched
Device wipe
WIN-4F2A · @contoso
🔔
Alert sentSMTP → service desk
Ticket raisedITSM incident + SLA
Approved+ durable history
Pinged · ticketed · recorded
Same gate — but now it pings you, you don't watch the queue.